[comment] ui_template: Yes ui_template_name: leftonly [/comment] [set component_after]random_horizontal[/set] [set members_only]0[/set] [set page_banner]Process Order Return[/set] [set component_hsize]3[/set] [set hbanner][/set] [set component_before][/set] [set hpromo_type]specials[/set] [set page_title]__COMPANY__ -- Process Order Return[/set] @_LEFTONLY_TOP_@ [if !value return_items]
No items were selected for return.
Please use your browser's back button to return to the order and select at least
one item from the order to return.
You may not return more items than you originally purchased.
Please use your browser's back to enter a more appropriate value.
Your return has been processed. Please ship the item(s) to the address below and your
account will be credited for the returned amount. A return confirmation has also been
emailed to you.
Be sure to list the RMA number issued below on your shipping label.
__COMPANY__
11480 Sunset Hills Road
Suite 200 East
Reston, VA 20190
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[set name=return1 interpolate=1] [comment] SEND REPORT OF NEW RETURN TO SHOP OWNER [/comment] [email to="__COMPANY__ <__ORDERS_TO__>" subject="__COMPANY__ - RMA: [scratch rma_number]" from="[value email] <[value email]>" reply="[value email] <[value email]>"] Return request received. Company: [value company] Name: [value fname] [value lname] Email: [value email] Day Phone: [value phone_day] Evening Phone: [value phone_night] RMA Number: [scratch rma_number] Date Issued: [tag time]%Y%m%d %H:%M:%S[/tag] Order Number: [value order_number] Item Quantity: [scratch total_qty] Credit Amount: [currency][scratch return_credit][/currency] [/email] [/set] [set name=return1 interpolate=1] [comment] SEND RETURN SUMMARY TO CUSTOMER [/comment] [email to="[value email]" subject="__COMPANY__ - RMA: [scratch rma_number]" from="__COMPANY__ <__ORDERS_TO__>" reply="__COMPANY__ <__ORDERS_TO__>"] Hello and thank you for your interest in __COMPANY__ products. We have received your return request and have issued you an RMA number. Please use the information below to process your return: Shipping Address: @_COMPANY_@ 11480 Sunset Hills Road Suite 200 East Reston, VA 20190 Return Info: RMA Number: [scratch rma_number] Date Issued: [tag time]%Y%m%d %H:%M:%S[/tag] Order Number: [value order_number] Item Quantity: [scratch total_qty] Credit Amount: [currency][scratch return_credit][/currency] [/email] [/set] [seti return_number][counter etc/return.number][/seti] [comment] ADD ENTRY TO RETURN DATABASE [/comment] [seti add_return] [tag flag write]order_returns[/tag] [try] [import table=order_returns type=LINE continue=NOTES] code: [scratch return_number] order_number: [value order_number] session: [data session id] username: [data session username] rma_number: [scratch rma_number] nitems: [scratch total_qty] total: [scratch return_credit] return_date: [tag time]%Y%m%d %H:%M:%S[/tag] update_date: [/import] [/try] [catch] There was an error adding the new address entry. [/catch] [/seti] [comment] UPDATE ORDER STATUS IN TRANSACTIONS [/comment] [seti update_status] [tag flag write]transactions[/tag] [data table=transactions column=status key="[value order_number]" value="returned" ] [/seti] [/else] [/if] [/else] [/if] @_LEFTONLY_BOTTOM_@