Interface java.telephony.callcenter.events.AgentTermEv
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Interface java.telephony.callcenter.events.AgentTermEv

public interface AgentTermEv
extends Object
extends CallCentEv, TermEv
AgentTerminalEvent encapsulates a ACD event and is sent to AgentTerminal observers.

Method Index

 o getACDAddress()
This returns the ACDAddress the agent is or was logged into.
 o getAgentAddress()
This returns the Agent's Address that is associated with the given AgentTerminal.
 o getAgentID()
This returns the Agent's ID.
 o getState()
This returns the Agent's state.

Methods

 o getACDAddress
  public abstract ACDAddress getACDAddress()
This returns the ACDAddress the agent is or was logged into.
 o getAgentID
  public abstract String getAgentID()
This returns the Agent's ID.
 o getState
  public abstract int getState()
This returns the Agent's state.
 o getAgentAddress
  public abstract Address getAgentAddress()
This returns the Agent's Address that is associated with the given AgentTerminal.

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